Privacy Policy

Effective September 29, 2026

This policy explains what information Critical Care Echo Trainer, sold by James Napolitano ("we", "us"), collects and how it is used. The short version: we collect as little as possible, we do not use advertising or analytics trackers, and we never sell your information.

What we collect

Purchase information. When you buy, Lemon Squeezy collects your name, email address, billing country and payment details as merchant of record. We receive your name, email, order details and license key from Lemon Squeezy. We never receive your full card number.
License activation. When you unlock the product, your license key is sent to Lemon Squeezy to confirm it is valid, and an activation record is created for that browser.
Access cookie. After you unlock, we set one cookie that proves your browser has a valid license. It holds your license key and activation id, is signed so it cannot be altered, and is strictly necessary for the product to work.
Hosting logs. Our host, Cloudflare, processes technical data such as IP address, browser type and request times to deliver the site and protect it from abuse.
Fonts. Pages load typefaces from Google Fonts, which receives your IP address and browser information when the fonts download.
Email. If you email support, we keep your message and address to answer you.

The trainer does not collect patient information. Please do not send patient information to us.

How we use it

To deliver the product, check your license and provide access.
To process refunds and answer support requests.
To detect license sharing and protect the site.
To send transactional messages about your purchase. We will only send marketing email if you opt in.

We share information only with the service providers needed to run the product: Lemon Squeezy (payments and licensing), Cloudflare (hosting and security), Google Fonts (typefaces) and our email provider. Each handles data under its own privacy policy. We may disclose information if the law requires it. We do not sell or rent personal information.

How long we keep it

We keep order and license records for as long as needed to provide access, handle refunds and meet tax and accounting obligations. Support emails are kept while they are useful for helping you. The access cookie expires after about 13 months unless renewed.

Your choices and rights

You can ask us to access, correct or delete your personal information by emailing support@criticalcareechotrainer.com. Some records must be kept for legal or tax reasons. You can clear the access cookie at any time in your browser settings; you will need to enter your key again. Depending on where you live, you may have additional rights under local law, and you may contact your local data protection authority.

Children

The product is intended for adults and is not directed to children under 18. We do not knowingly collect information from children.

Changes

We may update this policy. The effective date above shows when it last changed.

Contact

James Napolitano
Email: support@criticalcareechotrainer.com
Website: criticalcareechotrainer.com